Whatever the lock is doing — or refusing to do — one of these covers it. Every job quoted before we start, every arrival time given honestly on the phone.
Call Now: 03 4821 3333Nobody plans to stand on their own doorstep at midnight. It happens on the school run, on the way to a shift, or the one night the weather turns.…
Changing the locks is how you stop wondering. It is the job people book on settlement day, at the end of a tenancy, after a separation, or the week a…
Rekeying answers the question people are really asking, which is not about the lock at all: who else still has a key? Changing the pins inside the…
A dealership quote for a lost car key is the moment most people discover an automotive locksmith exists. We cut and program at the vehicle, wherever…
Locks tend to warn you. First it is stiff, then it wants a lift or a jiggle, then one morning the key turns and nothing moves. Caught at the warning…
Sometimes there is nothing to fix, because there is nothing there. A back door on a single latch, a window that has never locked, a new gate, a shed…
A business that cannot open is losing money by the minute, and a business that cannot control its keys is carrying a risk it has not priced. We…
A safe that will not open is a specific kind of stressful, because whatever you need is on the wrong side of something built not to give way. The…
Describe what is happening and we will tell you honestly — including when you do not need us.
That depends which of our two zones you are in, and we will tell you on the phone. Close to either hub - Box Hill in the east, Frankston in the south-east - we target 15 minutes. Through the outer east and the wider Frankston ring, allow 30. Lilydale and Mooroolbark run closer to 35. These are targets measured from the zone hub, not an average smeared across Melbourne.
Two zones. The eastern corridor from Box Hill and Balwyn out through Doncaster, Ringwood and Knox to Lilydale. And the Frankston south-east, meaning Frankston and everything inside roughly 12 kilometres of it, from Edithvale down to Mornington and across to Cranbourne West. If your suburb is not listed, ring anyway and we will tell you honestly whether anyone is near enough to help.
Because Frankston is about 30 kilometres from Box Hill. One arrival time stretched across both would be a number we could not meet, and you would find that out on the night. Each zone is run separately, with its own quoted times. If you sit between the two, call and we will give you a straight answer rather than a hopeful one.
The phone is answered around the clock, every day of the year, public holidays included. Out-of-hours and holiday rates do apply, and they are quoted before anyone is dispatched rather than added at the end.
On the phone, before a van moves, from the job you describe and the time of day. What you agree to is what appears on the invoice. If the job turns out to be materially different once we see it, we stop and re-quote rather than continuing and explaining afterwards.
Cash, EFTPOS and the major cards, settled on completion once the work is done and you are happy with it. Commercial clients can arrange to be invoiced on account instead.